THE ENERGYHUB PLATFORM

The whole picture. The next best action.

From portfolio status to battery detail, connect the information your service team needs to investigate an issue and coordinate a response.

01 / FLEET VISIBILITY

One starting point
for every site.

See which sites are reporting, where alarms need attention and which service cases are still open. Keep the equipment record, access permissions and last valid update close to the operating data.

  • Site, station and device inventory
  • State of charge, power and energy history
  • Data freshness and communications status
  • Views organized around service priorities
Site overviewDEMO DATA
Maple ResidenceResidential · 20 kWh
Reporting
Oak Street RetailSmall commercial · 60 kWh
Reporting
Cedar HouseResidential · 15 kWh
Check link

A connection issue is a starting point for investigation.

02 / BATTERY DIAGNOSTICS

Keep the evidence
in context.

Move from a system overview to individual modules. Align the device, time window and data source before comparing a live value with a historical trend.

Module-level readings

SOC, voltage, current, operating state and the last valid update identify what you are actually looking at.

Cell & temperature trends

Review voltage spread, valid sensor readings and historical changes using the limits defined for the equipment.

Alarm context

Link severity, affected equipment, start time and recovery status to the same investigation window.

Try the diagnostic view

03 / SERVICE WORKFLOWS

A complete story.
At every handoff.

Keep observations, evidence, actions and results together. Your installer team, remote specialists and OEM contacts can work from the same case history.

  • Alarm triage and assigned work orders
  • Diagnostic checks and missing evidence
  • Structured OEM escalation packages
  • Recovery verification and service reports
SAMPLE WORK ORDER / WO-1042In review

Unexpected charging behavior

Maple Residence · Battery system

  1. ObservationBattery remained in standby during the scheduled charge window.
  2. Evidence collectedSOC, schedule, reserve setting and BMS limits.
  3. Next stepInstaller verifies the configuration against the agreed operating plan.
Owner: Installer service team

04 / CONNECTIVITY & PERMISSIONS

The right connection.
A defined scope.

Choose the integration around the information your service team needs. Review compatibility before promising a capability.

Authorized cloud APIs

Use existing OEM connectivity where permission, data fields, refresh intervals and historical access meet the site’s requirements.

Local gateways

Add local collection and buffering when supported equipment and site conditions justify a gateway. Recoverable history depends on actual data collection.

Controlled operations

Agree on tenant access and operator roles. Validate individual commands, check current conditions and verify the equipment response.

START WITH YOUR INSTALLED BASE

Make every service
visit count.

Bring your equipment list and your toughest support questions.
Let’s define a pilot around your actual sites.

Discuss your pilot